Returns & exchanges

Changed your mind or need a different size? No problem. You can return or exchange unworn items with their original tags attached within 30 days of delivery. Returns are self-serve, so you can start one anytime from your account — we'll take it from there.

  • 1. Sign in to your account

    Head to your account and sign in with your email — we'll send you a 6-digit code, so there's no password to remember. Already have your shipping confirmation email? You can start from the order link there too.

  • 2. Pick your items

    Open the order you want to return, select the item(s) and a reason, and choose whether you'd like a refund or an exchange for a different size.

  • 3. Send it back

    Once we approve your request, you'll get return instructions and a shipping label by email. Pack everything up, drop it off, and you're all set.
Start a return

Good to know

The details on returns, refunds, and exchanges — all in one place.

Can I exchange for a different size?

Yes. When you start your return, choose Exchange and pick the new size. If it's in stock we'll reserve it and send it out once your original item is on its way back to us. If your size has sold out, we'll refund you instead.

When will I get my refund?

Once your return arrives back at our LA studio, we inspect it and process your refund within 3–5 business days. Refunds go to your original payment method — your bank may take a few extra days to post it.

What can be returned?

Unworn, unwashed items with their original tags attached, within 30 days of delivery. A few things can't be returned for hygiene reasons — final-sale items, intimates, and pierced jewelry — and these are always marked on the product page.

Who pays for return shipping?

Size exchanges ship back to you free. For refunds, a flat return shipping fee may be deducted from your refund — the exact amount is shown before you confirm your return, so there are no surprises.

My item arrived damaged or incorrect

We're so sorry — that one's on us. Start a return and select Damaged or Wrong item, or reach out to us directly, and we'll arrange a replacement or full refund (return shipping included) right away.